Service Description

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Demos are the best way to understand Seller Locker's enterprise level solutions, but we do have videos available on our website as well

About This Company

Maximize results without the workload.
Gain full transparency into your account.
Submit accurate claims with one click.
Increase profits by reducing FBA fees.
Fight for every last dollar and go after the balance of cases using our responder.
Built to manage the biggest Enterprise sellers and those just getting started.
Unique pricing structure fit for all seller types.
Approved in the Amazon Marketplace Appstore.
We specialize in recovering FBA fees. We are constantly monitoring fee fluctuations and submit claims the instant we identify a discrepancy. We’ve recovered over $20M in FBA fees and prevented almost double in losses by correcting FBA fee discrepancies.
Amazon’s responses are difficult to understand and even harder to respond to. We created a platform that reads and suggests responses to cases. With a click of a button you can push back at Amazon, fighting for every last dollar. We cover more than 70 scenarios to help you reach the full potential of your claim
Seller locker has over $4B worth of sales in our clientele. We work with dozens of top 100 sellers to develop an end to end solution with features to automate every step of the reimbursement process, plugging all the leaks in your profits.
All of our technologies are fully compliant with Amazon’s Terms of Service. We are the first Amazon approved reimbursement software, and you can find us in the Amazon Seller Marketplace Appstore.

Top 7 Seller Locker Differentiators:

1. Only Seller Locker opens inbound shipment cases in the reconcile tab with proof of delivery documentation from the start of the case -- without proof of delivery, Amazon is not reimbursing anything size-able. To this end, Seller Locker provides free doc storage on a shipment ID level basis, as well as a free SMS number to easily upload BOLs and other. Inbound shipments is 50-70% of the whole reimbursement pie. If you aren't doing this in the reconcile tab with proof of delivery from the start, you are missing out on the biggest source of refunds completely

2. Only Seller Locker has the functionality to read Amazon's emails and automate responses to go back and forth with them. The significance is that opening a case once is only half the battle.. Amazon will almost always initially deny claims. We go back and forth with Amazon 3-5x per case until money is recovered. Our chrome extensions is programmed to read and interpret Amazon's 30 most common emails, and we have 100 responses that get customized based on the response/category

3. Only Seller Locker will re-open cases that received a partial reimbursement on the first go around, and again go back and forth with Amazon to get that balance reimbursed. No other company has the functionality to monitor for partial reimbursements - they close out the case on any money recovered, even if it was only 1% of the amount due. The automated chrome extension as explained previously is also programmed to request the balances of cases that weren't fully reimbursed

4. Only Seller Locker has a platform to log into at all, and Seller Locker is approved by Amazon and in the Amazon app store. Other services just take your MWS credentials and then you are completely blind to where in the claims processes your cases are, and to how successful the recoveries are going. The other services don't have the functionality to host documents, open cases with proof of delivery, adjust quantity, etc... all they give you is an invoice with money recovered, as opposed to our 100% transparent software

5. Only Seller Locker has FBA Fee monitoring as a category. Not only is this important for getting reimbursements back on past overcharges, but just as important if not more is the ability to reduce fees going forward, which can save sellers exponential amounts of funds -- and this has zero commission on it

6. Only Seller Locker is willing to put a max cap on fees, and we work that out per the size of the seller. Sellers have the benefit of knowing that once their cap is hit, their commission rate is zero, so no incentive to try to do certain cases or categories on their own to save money. Seller Locker is by far the most lenient when it comes to pricing. We can work with sellers anyway they wish when it comes to pricing. Annual caps per 12 month period is the best pricing we give out, but are also open to just unlimited commission based on recoveries at XX rate if the seller prefers

7. Seller Locker's virtual assistant service is always free, which means we take 99% of the work off the seller's plate. Seller Locker will open and follow up all the cases, and seller's can focus on uploading BOLs for shipments that don't have tracking numbers, and verifying quantities -- these are the only ongoing tasks for the seller. Getting the product dimensions in for FBA fee monitoring is a one time task

We are happy to do demos with any seller's that wish to have one performed for them before signing up. Even when a seller syncs up the first time, it is non obligatory to get started until we agree on pricing