Sermondo is a registered US trademark of HigherUp Group, Inc.
3rd Floor, #4157, New York, NY 10001, USA
support@sermondo.com
Founder & CEO: Tobias Fischer
1. Overview
This Privacy Policy explains how we collect, use, and protect your information when you use www.sermondo.com (the “Website”).
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Contact information (such as name, email address, company name)
- Account information (such as login credentials)
- Usage data (such as IP address, browser type, pages visited, and timestamps)
3. How We Use Your Information
We use your information to:
- provide, operate, and maintain our services
- manage accounts and subscriptions
- communicate with you, including support and updates
- improve and optimize the Website and services
- send relevant service-related or marketing communications (you can opt out at any time)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- enable essential website functionality
- analyze usage and performance
- improve user experience
We may use third-party analytics tools such as Google Analytics.
You can control or disable cookies through your browser settings.
5. Sharing of Information
We may share your information with:
- service providers (e.g. hosting, analytics, payment processing)
- affiliates within HigherUp Group
- legal authorities if required by law
We do not sell personal data.
6. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
US Users
You may request access, correction, or deletion of your personal data.
EU Users (GDPR)
If you are located in the European Union, you have rights including:
- access to your data
- correction of inaccurate data
- deletion of your data
- restriction or objection to processing
- data portability
To exercise your rights, contact us at the email below.
8. Data Transfers
Your information may be processed and stored in the United States and other jurisdictions where our service providers operate.
9. Security
We use commercially reasonable measures to protect your data. However, no method of transmission or storage is completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact
If you have any questions or requests regarding this Privacy Policy, please contact:
support@sermondo.com