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General Terms and Conditions (GTC)

Sermondo is a registered trademark of HigherUp Group, Inc. — 3rd Floor, #4157, New York, NY 10001, USA, CEO: Tobias Fischer, support@sermondo.com

§ 1 Scope of Application

These Terms of Service (the “Terms”) govern the relationship between Sermondo, a brand of HigherUp Group, Inc. (“Sermondo,” “we,” “us”), and any business entity or individual acting in a commercial capacity (“Customer,” “you”) accessing or using the website www.sermondo.com (the “Website”) and related services.

§ 2 Services

Sermondo provides a platform that enables businesses to showcase their company through directory listings, rankings, editorial placements, and related visibility services (the “Services”).

The scope of Services is defined by the descriptions available on the Website at the time of purchase or engagement.

We reserve the right to modify, update, or discontinue parts of the Services at any time, provided such changes are reasonable and do not materially reduce the agreed core functionality.

§ 3 Eligibility and Accounts

The Services are intended exclusively for businesses and commercial users.

To access certain features, you may be required to create an account. You are responsible for:

  • maintaining the confidentiality of your login credentials
  • all activities conducted under your account

You agree to notify us immediately of any unauthorized use or security breach.

§ 4 Contract Formation

A binding agreement is formed as follows:

  • By submitting an order or subscribing to a Service, you make an offer
  • The contract is accepted when Sermondo confirms the order, activates the Service, or begins performance

We reserve the right to refuse or cancel orders at our discretion. In such cases, any unused payments will be refunded where applicable.

§ 5 Fees and Payment

Certain Services are offered on a paid basis.

  • Pricing is based on the rates displayed at the time of purchase
  • Fees are due in advance unless otherwise agreed
  • Subscriptions renew automatically unless canceled prior to the renewal date

All payments are non-refundable unless explicitly stated otherwise.

§ 6 Term and Termination

Either party may terminate the relationship at any time.

If a fixed subscription or service period has been purchased:

  • termination takes effect at the end of the billing period
  • no refunds will be issued for unused time unless required by law

We reserve the right to suspend or terminate accounts in case of violation of these Terms.

§ 7 Acceptable Use

You agree not to:

  • use the Services for unlawful or misleading purposes
  • submit false, deceptive, or infringing content
  • interfere with the operation or security of the platform

We reserve the right to remove content or listings that violate these standards.

§ 8 Limitation of Liability

The Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law:

  • Sermondo shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, business, or data
  • Sermondo does not guarantee specific results, including leads, inquiries, or visibility outcomes

Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.

Nothing in these Terms limits liability where such limitation is not permitted by law.

§ 9 Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in New York, New York, and both parties consent to such jurisdiction.

§ 10 Third-Party Terms

Any terms and conditions of the Customer shall not apply unless expressly agreed in writing.

§ 11 Changes to Terms

We may update these Terms from time to time.

Updated versions will be published on the Website. Continued use of the Services after changes constitutes acceptance of the revised Terms.

§ 12 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

§ 13 Disclaimer of Warranties

The Services are provided without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including:

  • merchantability
  • fitness for a particular purpose
  • non-infringement

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

§ 14 Transparency of Listings and Placements

Sermondo may include both editorial and paid placements within its rankings, listings, and content.

Paid placements may receive enhanced visibility or positioning. Such placements may be labeled (e.g., “Featured,” “Sponsored,” or similar).

By using the Services, you acknowledge that visibility and ranking may be influenced by commercial arrangements.